Free Ebook Customer Success Is Key: How a Small Manufacturer Transformed into an Internet of Things (IoT) Solutions Provider and Unlocked $2 Million i
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Customer Success Is Key: How a Small Manufacturer Transformed into an Internet of Things (IoT) Solutions Provider and Unlocked $2 Million i
Free Ebook Customer Success Is Key: How a Small Manufacturer Transformed into an Internet of Things (IoT) Solutions Provider and Unlocked $2 Million i
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Customer Success is Key is a story about how a small company supercharged its business model with a connected products strategy, transformed itself from a traditional manufacturer into an Internet of Things (IoT) solutions provider and cultivated over $2 million dollars of recurring revenues with game-changing cloud services.
This audiobook offers real lessons, learned the hard way by a pioneering small manufacturing company that forged ahead with a bold IoT initiative. In its pages you will be given:
Successful IoT initiatives will afford proactive manufacturers the opportunity to augment their low margin hardware assets with useful software services that will create more value for their customers and ultimately drive significant streams of new revenue. These value added revenue drivers will introduce new business models to traditional manufacturers and will require new customer support models. With the introduction of subscription based services the customer life cycle no longer ends with the shipment of product rather that will just be the beginning of an exciting new business movement called Customer Success.
Customer Success is Key is a connected products strategy guide that includes high-level executive insights and granular details about growing revenues in one concisely written work.
Scroll up and purchase this invaluable resource now!
- Sales Rank: #55673 in Audible
- Published on: 2015-12-28
- Format: Unabridged
- Original language: English
- Running time: 96 minutes
Most helpful customer reviews
0 of 0 people found the following review helpful.
Real World Results from Real Business
By SmallBizFanatic
Real results from real business. A refreshing insight on how a real company overcame challenges, made adjustments and ultimately succeeded in a highly competitive niche. If you're tired of hype-filled stories about multi-billion dollar international deals that seem out of reach (and out of touch) for most small business owners; and want a "to the point" real world example that is attainable by most small business owners, this book is for you. A ton of value for the price of a cup of coffee. Well done!
0 of 0 people found the following review helpful.
Enjoyed the book and a great resource regarding business strategy
By Amazon Customer
Customer-centricity and transformation are at the heart of this book. The author provides a storyline full of details and insights to show how a company was able to pivot successfully and attract millions in recurring revenue. Too many business books focus on the same handful companies e.g. Amazon, Google, Facebook, so it was refreshing to read about a small business success story. Enjoyed the book and a great resource regarding business strategy.
0 of 0 people found the following review helpful.
This book gave me some key new insights on IoT.
By Amazon Customer
I really enjoyed this book. It was a quick read and had useful hard to find content. The author shares helpful anecdotes based on his real world experiences. The book makes a clear case for the potential of the IoT.
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